About the Organization

Central Bank of India, a leading public sector bank under the Government of India, is committed to promoting financial inclusion and rural development. The bank plays a pivotal role in extending banking services to unbanked areas through its Business Correspondent (BC) network.

Job Description: BC Supervisor (Contractual)

Vacancies: Multiple (Category A & B)
Employment Type: Contractual (Initial 12 months, renewable based on performance)
Location: Assigned districts across India
Application Deadline: 10 May 2025

Key Responsibilities:

• Monitoring & Support:

  • Supervise 20–30 BC agents, ensuring daily operations via dashboard checks, calls, and monthly field visits.

  • Resolve grievances of customers/BC agents and report to regional offices.

• Performance Management:

  • Set targets for BC agents (e.g., PMJDY accounts, micro-insurance enrollments) and track progress.

  • Conduct financial literacy camps and village meetings to promote banking services.

• Compliance:

  • Ensure BC agents adhere to bank guidelines (e.g., no offline transactions, proper documentation).

  • Report frauds/misconduct promptly.

Eligibility Criteria:

• Education: 10th standard pass (minimum); graduates preferred.

• Experience: Prior experience in banking/financial services or rural development is advantageous.

• Certification: Must obtain IIBF-BC certification within 3 months of joining (exempt for retired bank staff with JAIIB/CAIIB).

Compensation & Benefits:

• Category A (25–30 BCs):

  • Fixed: ₹15,000/month + Variable (up to ₹10,000) + Conveyance (₹4,000) + Mobile (₹500).

• Category B (20–25 BCs):

  • Fixed: ₹12,000/month + Variable (up to ₹8,000) + Conveyance (₹3,000) + Mobile (₹500).

• Leave: 30 days paid leave/year + emergency leave (up to 60 days unpaid).

Selection Process:

• Interview-based selection. Shortlisted candidates will be evaluated on experience, communication, and alignment with financial inclusion goals.

How to Apply:

1. Download Application Form: Available in the official notification (Annexure-3).

2. Submit: Send filled applications with self-attested documents (Aadhaar, PAN, educational certificates) to:
   Regional Head, Central Bank of India, First Floor Victoria Park, Jail Chungi, Meerut 250001 (U.P.)

3. Label Envelope: “Application for BC Supervisor on contract basis for FY-2025-26.”

4. Fee: No application fee.

Key Dates & Notes:

• Last Date: 10 May 2025 (no late applications accepted).

• Performance Metrics: Variable pay linked to BC agent performance (e.g., active accounts, customer satisfaction).

• Termination: 30-day notice period; instant termination for misconduct.

Notification Link: Central Bank of India Recruitment

Note: Always cross check with the official websites for the accurate and detailed information.